mirror of
https://github.com/FlipsideCrypto/gitbook.git
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GITBOOK-661: Update Discord and support pages.
This commit is contained in:
Marina Ghosh
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parent
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commit
898ff07962
@ -123,8 +123,7 @@
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* [\[ARCHIVED\] JS/TS SDK](data/data-products/api-sdk-developers/get-started/archive/js-ts-sdk.md)
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* [ShroomDK Migration Guide](data/data-products/api-sdk-developers/get-started/archive/shroomdk-migration-guide.md)
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* [\[LEGACY\] R](data/data-products/api-sdk-developers/get-started/archive/r.md)
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* [Tutorials](data/data-products/api-sdk-developers/python-r-templates-video-tutorials/README.md)
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* [Have Questions?](data/data-products/api-sdk-developers/python-r-templates-video-tutorials/have-questions.md)
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* [Tutorials](data/data-products/api-sdk-developers/python-r-templates-video-tutorials.md)
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* [Get Inspired](data/data-products/api-sdk-developers/community-showcase.md)
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* [Insights and Tools](data/insights-and-tools.md)
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@ -2,25 +2,23 @@
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description: Examples of projects people have built with the Flipside SDK!
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---
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# Community Showcase
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# Get Inspired
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_Apps, data science, advanced analytics — the crypto space wants to see what you're creating._
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_Add your work by submitting a_ [_pull request_](https://github.com/FlipsideCrypto/gitbook/) _for this page, share in our_ [_Discord_](https://discord.gg/ZmU3jQuu6W) _SDK channels, and tag_ [_@flipsidecrypto_](https://twitter.com/flipsidecrypto/) _so we can_ 📣!
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## Apps
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| URL | Description | Builder/Analyst | Source |
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| ------------------------------------------------------------------------------------------------------------------ | ------------------------------------------------- | ------------------------------------------------------------------------------------ | --------------------------------------------------------------------------------- |
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| [Flowverse NFT Stats](https://nft.flowverse.co/stats) | NFT statistics by Flowverse on Flow. | [@flowverse\_](https://twitter.com/flowverse\_) | |
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| [OpenBB Terminal](https://openbb.co/) | Open source investment research terminal. | [contributors](https://github.com/OpenBB-finance/OpenBBTerminal/graphs/contributors) | Python ([source](https://github.com/OpenBB-finance/OpenBBTerminal)) |
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| [Eth Activity Timecard](https://science.flipsidecrypto.xyz/eth-timecard/) | Visualize your Ethereum on chain activity. | [@charliemarketplace.eth](https://twitter.com/charliemktplace) | R ([source](https://github.com/FlipsideCrypto/eth\_activity)) |
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| [Gaia Governor](https://app.gaiagovernor.com/) | Aggregated Snapshot voting dashboard. | [@gaiagovernor](https://twitter.com/gaiagovernor) | |
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| [AAVE Explorer](https://aave-explorer.vercel.app/) | <p>AAVE stats and</p><p>transaction explorer.</p> | [@a\_idria](https://twitter.com/a\_idria) | React ([source](https://github.com/akbaridria/aave-explorer)) |
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| [Osmosis Liquidity Whales](https://jordiruspira-osmosis-liquidity-providers-osmosis-lprs-78acun.streamlitapp.com/) | Explore top liquidity providers and LP holdings. | [@RuspiTorpi](https://twitter.com/RuspiTorpi/) | Python ([source](https://github.com/jordiruspira/osmosis\_liquidity\_providers/)) |
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| [Thorsight](https://thorsight.playwo.de/) | Track your ThorChain LP positions performance. | [@Playwo](https://twitter.com/Playwo\_) | C# & Angular ([source](https://github.com/PoolPirate/Thorsight)) |
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| [NFT OnChained Trading View](https://nft.onchained.com/tradingviewchartsALL) | Compare trading metrics for NFTs. | [@OnChainedCom](https://twitter.com/OnChainedCom) | |
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| [CyberKongz Data](https://www.ckdata.xyz/) | In-depth CyberKongz NFT and ecosystem analytics. | [@banterlytics](https://twitter.com/banterlytics) | Python |
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| URL | Description | Builder/Analyst | Source |
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| ------------------------------------------------------------------------------------------------------------------ | ------------------------------------------------- | ------------------------------------------------------------------------------------ | ------------------------------------------------------------------------------- |
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| [Flowverse NFT Stats](https://nft.flowverse.co/stats) | NFT statistics by Flowverse on Flow. | [@flowverse\_](https://twitter.com/flowverse_) | |
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| [OpenBB Terminal](https://openbb.co/) | Open source investment research terminal. | [contributors](https://github.com/OpenBB-finance/OpenBBTerminal/graphs/contributors) | Python ([source](https://github.com/OpenBB-finance/OpenBBTerminal)) |
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| [Eth Activity Timecard](https://science.flipsidecrypto.xyz/eth-timecard/) | Visualize your Ethereum on chain activity. | [@charliemarketplace.eth](https://twitter.com/charliemktplace) | R ([source](https://github.com/FlipsideCrypto/eth_activity)) |
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| [Gaia Governor](https://app.gaiagovernor.com/) | Aggregated Snapshot voting dashboard. | [@gaiagovernor](https://twitter.com/gaiagovernor) | |
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| [AAVE Explorer](https://aave-explorer.vercel.app/) | <p>AAVE stats and</p><p>transaction explorer.</p> | [@a\_idria](https://twitter.com/a_idria) | React ([source](https://github.com/akbaridria/aave-explorer)) |
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| [Osmosis Liquidity Whales](https://jordiruspira-osmosis-liquidity-providers-osmosis-lprs-78acun.streamlitapp.com/) | Explore top liquidity providers and LP holdings. | [@RuspiTorpi](https://twitter.com/RuspiTorpi/) | Python ([source](https://github.com/jordiruspira/osmosis_liquidity_providers/)) |
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| [Thorsight](https://thorsight.playwo.de/) | Track your ThorChain LP positions performance. | [@Playwo](https://twitter.com/Playwo_) | C# & Angular ([source](https://github.com/PoolPirate/Thorsight)) |
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| [NFT OnChained Trading View](https://nft.onchained.com/tradingviewchartsALL) | Compare trading metrics for NFTs. | [@OnChainedCom](https://twitter.com/OnChainedCom) | |
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| [CyberKongz Data](https://www.ckdata.xyz/) | In-depth CyberKongz NFT and ecosystem analytics. | [@banterlytics](https://twitter.com/banterlytics) | Python |
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## Data Science & Analytics
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@ -57,7 +57,7 @@ except QueryRunExecutionError as e:
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### **Server Error**
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`ServerError` - occurs when there is a server-side error that cannot be resolved. This typically indicates an issue with Flipside Crypto's query engine API. If the issue persists please contact support in the Flipside Crypto discord server.
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`ServerError` - occurs when there is a server-side error that cannot be resolved. This typically indicates an issue with Flipside Crypto's query engine API. If the issue persists please contact [support](https://docs.flipsidecrypto.xyz/support/support).
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{% tabs %}
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{% tab title="Python SDK" %}
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@ -1,10 +0,0 @@
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---
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description: (aka support)
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---
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# Have Questions?
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Introduce yourself in the SDK [Discord](https://discord.gg/ZmU3jQuu6W) channels, ask questions, and share what you're working on:
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<figure><img src="../../../../.gitbook/assets/image (15).png" alt=""><figcaption><p>Dedicated SDK channels in our Discord host a vibrant community of creators.</p></figcaption></figure>
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@ -4,7 +4,7 @@
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To add a contract for decoding, please visit [here](https://science.flipsidecrypto.xyz/abi-requestor/).
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Assuming the submitted ABI is valid, records will be decoded within 24 hours. If records are not decoded within 24 hours, or for any ABI updates, please submit a ticket within our Discord.
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Assuming the submitted ABI is valid, records will be decoded within 24 hours. If records are not decoded within 24 hours, or for any ABI updates, please submit a [support ticket](https://docs.flipsidecrypto.xyz/support/support).
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#### General Process Overview <a href="#general-process-overview" id="general-process-overview"></a>
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@ -33,4 +33,4 @@ Community contributions do not need to be full-blown models. Protocols are const
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#### Note
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This guide will be updated as the community curation process evolves. Please feel free to provide feedback to us on Discord!
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This guide will be updated as the community curation process evolves. 
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@ -4,9 +4,7 @@
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### **Snowflake**
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Community curators are granted access to a dev environment for testing and development of a data model. A member of Flipside's analytics team will need to grant you access, so please ask in the [# 🌲 | community-curation](https://discord.com/channels/784442203187314689/1053086214615466095) channel on Discord something along the lines of:
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> Hi , I’m interested in doing data curation for Flipside, could you give me snowflake access please? I’d like my username to be: `community_<insert_username>`
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Community curators are granted access to a dev environment for testing and development of a data model. 
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{% hint style="warning" %}
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Access to Snowflake is granted for the sole purpose of community curation and testing your models. This password is not to be shared with anyone. If you know someone who would like to contribute as well, we will credential them separately. If you would like to work with Flipside data in a Snowflake environment, please see the section on [Data Shares](broken-reference) and reach out separately.
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@ -48,7 +46,7 @@ We have included a Dockerfile in eligible repositories to handle the installatio
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1. Run `dbt debug` to check installation.
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2. Run `dbt deps` to install dependencies listed in the [`packages.yml`](https://github.com/FlipsideCrypto/ethereum-models/blob/main/packages.yml).
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3. Run `dbt test -s core__fact_blocks` to run a set of tests on the `<chain>.core.fact_blocks` model in the community curation database to check your connection and credentials.
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4. If you run into any errors, reach out for assistance in the [Discord channel](https://discord.com/channels/784442203187314689/1053086214615466095)!
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4. If you run into any errors, submit a [support ticket](https://docs.flipsidecrypto.xyz/support/support).
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#### Docker on Windows
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@ -17,4 +17,3 @@ A `yml` file must accompany every `sql` model with tests and documentation for t
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* [ ] The dbt command to run, default is likely `dbt run -s <model name>+`
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* [ ] Output of the dbt run showing success.
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* [ ] Output of a dbt test showing success.
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* [ ] Post in the Discord channel that your PR is ready for review and tag your Flipside contact to review.
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@ -71,7 +71,7 @@ Please see our [Github](https://github.com/FlipsideCrypto/crosschain-models) for
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\
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**3. I know what I want but I don't know how to tag**\
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\
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Flipside has a very active community and extraordinarily helpful employees. Reach out to the community, or to @gto, in Discord and someone will help you set up your tags. 
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Please reach out via a [support ticket](https://docs.flipsidecrypto.xyz/support/support) or our Telegram [community](https://t.me/gsquaredgrowth).
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@ -12,7 +12,7 @@ How are labels different from tags? Labels are a "source of truth" added by Flip
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## Contribute to our labels
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To contribute to our labels, go to our [label submission form](https://science.flipsidecrypto.xyz/add-a-label/) and follow the steps there to submit a label. We will review all submitted labels and add accurate labels to our tables. Be sure to add a discord handle so we can reach out to you if there are any questions!
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To contribute to our labels, go to our [label submission form](https://science.flipsidecrypto.xyz/add-a-label/) and follow the steps there to submit a label. We will review all submitted labels and add accurate labels to our tables. Be sure to add your contact information so we can reach out to you if there are any questions!
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## Label Types
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@ -47,7 +47,7 @@ Flipside Quests are tailored for crypto users who are eager to deepen their know
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## User Support
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* **Support Channels**: Users can [reach out to support via the app or join](https://docs.flipsidecrypto.xyz/support/open-a-ticket) the Flipside Discord for assistance and community support.
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* **Support Channels**: If you are experiencing issues, please submit a [support ticket](https://docs.flipsidecrypto.xyz/support/support).
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## Additional Information
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@ -4,16 +4,12 @@ description: Do you need one-on-one support with a member of Flipside?
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# Open a Ticket
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Notice something weird while building queries or dashboards? Maybe you’re having trouble with a quest or claiming rewards. Getting help is easy and quick. Follow these steps below to get help fast from the Flipside team!
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Having trouble with a journey, claiming rewards, or a different product issue? Getting help is easy and quick. Follow these steps below to get help from the Flipside team!
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{% hint style="info" %}
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Can't log a ticket? Getting a 'That email doesn't look quite right' error message? You need to [update your email address.](open-a-ticket/that-email-doesnt-look-quite-right.md) 
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{% endhint %}
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{% hint style="warning" %}
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Please note that we’re not set up to help with troubleshooting queries. For help understanding the data or writing queries see our docs or reach out to the [Discord community!](https://discord.gg/flipside)
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{% endhint %}
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{% embed url="https://www.loom.com/share/8582550134ef4f75b361ba9d1fbd3692" %}
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## Step 1: Log into the Flipside App
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@ -21,7 +17,7 @@ Please note that we’re not set up to help with troubleshooting queries. For he
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[Click here](https://flipsidecrypto.xyz/auth/auth0) to login to the Flipside app.
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{% hint style="info" %}
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Don’t have a Flipside login? Signing up is easy and free. [Click here](https://flipsidecrypto.xyz/auth/auth0?screen\_hint=signup) to create an account.
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Don’t have a Flipside login? Signing up is easy and free. [Click here](https://flipsidecrypto.xyz/auth/auth0?screen_hint=signup) to create an account.
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{% endhint %}
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## Step 2: Click the Purple Launcher
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@ -36,16 +32,14 @@ Once clicked you’ll see options to create a ticket and see other updates from
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## Step 3: Click the Ticket Type that Relates to your Issue
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There are 7 different ticket types to choose from.
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<table><thead><tr><th width="228">Ticket Type</th><th>Description</th></tr></thead><tbody><tr><td><strong>Data Studio Issue</strong></td><td>Notice something wrong with the query editor or while building a dashboard? Let us know! Don’t forget to share a screenshot.</td></tr><tr><td><strong>Flipside Data Issue</strong></td><td>Something seems odd about the data in the tables? You see a transaction in the block explorer but not in our tables, or spot other missing values, or you expected a much higher or lower value than the result you got. You’ve checked out our <a href="https://docs.flipsidecrypto.com/data/flipside-data">table documentation</a>, <a href="https://docs.flipsidecrypto.com/data/flipside-data/table-freshness-targets">data freshness targets</a>, and troubleshooted your SQL – and something is still not quite right with the data tables. Reach out. Don’t forget to share a link to your SQL query that helped you discover this issue. </td></tr><tr><td><strong>Earn, Quest or Claiming Rewards Issue</strong></td><td>You can’t finish a quest. Your completed quest doesn’t get verified. You tried to claim your top dashboard earnings or other rewards and something did not work. You ran into a bug verifying your tax info. Use this ticket type to let us know what’s going on.</td></tr><tr><td><strong>API or SDK Issue</strong></td><td>You’re deep in the code and your API call keeps returning an error or maybe your API key isn’t working. Or you are using the Flipside SDK and experience an issue not described in our <a href="https://docs.flipsidecrypto.com/products/api-sdk-developers/get-started">SDK docs</a>.</td></tr><tr><td><strong>LiveQuery Issue</strong></td><td>Use this ticket type if you are having trouble with LiveQuery: a plugin isn’t working or authenticating, a query should return results from an external API but doesn’t, or something else isn’t right.</td></tr><tr><td><strong>Billing or Subscription Issue</strong></td><td>You signed up for Builder or Pro and you need help with changing your credit card or your bill seems off. </td></tr><tr><td><strong>Feature or Data Request</strong></td><td>Got an idea to make things more awesome? Give us a shout!</td></tr></tbody></table>
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<table><thead><tr><th width="228">Ticket Type</th><th>Description</th></tr></thead><tbody><tr><td><strong>Data Studio Issue</strong></td><td>The Studio has been deprecated as of July 1, 2025. Find more information <a href="https://docs.flipsidecrypto.xyz/support/product-special-releases/2025/2025-06-20-or-deprecating-studio-dashboards-api-sdk">here</a>. </td></tr><tr><td><strong>Flipside Data Issue</strong></td><td>Something seems odd about the data in the tables? You see a transaction in the block explorer but not in our tables, or spot other missing values, or you expected a much higher or lower value than the result you got. You’ve checked out our <a href="https://docs.flipsidecrypto.com/data/flipside-data">table documentation</a>, <a href="https://docs.flipsidecrypto.com/data/flipside-data/table-freshness-targets">data freshness targets</a>, and troubleshooted your SQL – and something is still not quite right with the data tables. Reach out. Don’t forget to share a link to your SQL query that helped you discover this issue. </td></tr><tr><td><strong>Earn, Quest or Claiming Rewards Issue</strong></td><td>You can’t finish a journey. Your completed quest doesn’t get verified. You tried to claim your rewards and something did not work. You ran into a bug verifying your tax info. Use this ticket type to let us know what’s going on.</td></tr><tr><td><strong>API or SDK Issue</strong></td><td>The API and SDK have been deprecated as of July 1, 2025. Find more information <a href="https://docs.flipsidecrypto.xyz/support/product-special-releases/2025/2025-06-20-or-deprecating-studio-dashboards-api-sdk">here</a>. </td></tr><tr><td><strong>LiveQuery Issue</strong></td><td>Use this ticket type if you are having trouble with LiveQuery: a plugin isn’t working or authenticating, a query should return results from an external API but doesn’t, or something else isn’t right.</td></tr><tr><td><strong>Billing or Subscription Issue</strong></td><td>You signed up for Builder or Pro and you need help with changing your credit card or your bill seems off. </td></tr><tr><td><strong>Feature or Data Request</strong></td><td>Got an idea to make things more awesome? Give us a shout!</td></tr></tbody></table>
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## Step 4: Complete the Ticket Form
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Each ticket type has a different set of questions that helps our team resolve your issue as quickly as possible. The more information you provide, the easier it will be for our team to resolve your issue. Here is an example of the Flipside Data Issue Ticket.
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Once the ticket is submitted you’ll see a green checkmark. Feel free to check back by clicking the Purple Launcher. You’ll see the ticket you submitted at the top of the page, along with any updates from our team. You can also add more details by ‘Writing a reply’ in the ticket.
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@ -3,17 +3,6 @@ description: >-
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New bridging activity and Dex swaps tables for Flow, improved query speeds for
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Solana CORE, DEFI, and PRICE tables, and enhanced NFT sales data on Magic Eden
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AMM.
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layout:
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title:
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visible: true
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description:
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visible: true
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tableOfContents:
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visible: true
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outline:
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visible: true
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pagination:
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visible: true
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---
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# 2024-08-08 | Release Notes
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@ -3,17 +3,6 @@ description: >-
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This update includes EVM chain swaps USD value improvements, new Avalanche
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Dexalot trace data, Ethereum NFT lending support for Arcade XYZ, and new Lava
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staking models.
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layout:
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title:
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visible: true
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description:
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visible: true
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tableOfContents:
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visible: true
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outline:
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visible: true
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pagination:
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visible: true
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---
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# 2024-08-22 | Release Notes
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description: >-
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The latest update adds Flow EVM core models, new Lava pricing tables, and
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Thorchain Rune Pool event tracking tables.
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layout:
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title:
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visible: true
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description:
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visible: true
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tableOfContents:
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visible: true
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outline:
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visible: true
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pagination:
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visible: true
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---
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# 2024-09-05 | Release Notes
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@ -3,17 +3,6 @@ description: >-
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New Polymarket, Flow, and Solana tables, Polygon's MATIC-to-POL update, and
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Ethereum/Optimism lending tables deprecated by Oct 12th, 2024, consolidating
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in DeFi.
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layout:
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title:
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visible: true
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description:
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visible: true
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tableOfContents:
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visible: true
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outline:
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visible: true
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pagination:
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visible: true
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---
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# 2024-09-19 | Release Notes
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@ -1,15 +1,11 @@
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---
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description: >-
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Do you have a question? Flipside offers multiple ways to get support for our
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tools and services.
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Do you have a question? Here is how you can get support for our tools and
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services.
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---
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# General Support
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Do you have a question? Here is how you can get support for our tools and services. 
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## [Open a Support Ticket](open-a-ticket.md) 
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### [Open a Support Ticket](open-a-ticket.md) 
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For most issues and product feedback, you can open a [ticket on our website](https://flipsidecrypto.xyz) (You must have an account and be logged in). 
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For help writing and troubleshooting your SQL queries, share your query and your question in our Discord, and a moderator or a community member can help you out.
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For issues and product feedback, you can open a [ticket on our website](https://flipsidecrypto.xyz). (You must have an account and be logged in.)
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Loading…
Reference in New Issue
Block a user